Established in 1999, the Te Toka Tumai Auckland ITS have always been committed to providing a quality and timely service in both spoken and written form. We provide interpreters for over 70 languages (including New Zealand Sign Language) as well as document translations. We work with a pool of professionally trained and certified interpreters and translators to ensure the best quality of service.

How to use this site

• Using the Interpreter Booking Site

We provide the following services:

• Telephone Interpreting - TINT

  This service provides you with an interpreter to assist with communication via telephone. We can connect up to 6 people in a conference call. This can also be used if the client(s) is present while the interpreting is conducted over speaker-phone.

• Site Interpreting (Face to Face) - SINT

  This service is for an interpreter to be present at your meeting/consultation to assist with communication between yourself and your client(s).

• Video Interpreting - VINT

  This service provides you with an interpreter to assist with communication via video chat. This is usually conducted through Zoom, but we can use other portals as well.

• Appointment Confirmation - APC

  This service provides you with an interpreter to phone the client to confirm, cancel or reschedule an appointment.

• Telephone Assignment - TA

  This service provides you with an interpreter to make a phone call to a client on your behalf. This is particularly useful for reminding patients to take their medications or a follow-up phone call after a procedure etc.

• Sign Language

  We provide a 24/7 service for the Deaf Community. Select Sign Language as the "Language" option.

• Document Translations

  This service provides you with a qualified translation of written information e.g. brochures, reports, letters etc. We will present you with a quote and the translation will only commence once your agreement is obtained.
  Please email your documents to phip@adhb.govt.nz with the language that you want them translated to or from.

Contact Us

• General Enquiries

  Phone: (09) 307 4949 extensions 26653, 27018, 28097 and 27121
  Email: phip@adhb.govt.nz

• Urgent Telephone Interpreting

  Phone: 0800 559 555

• Office Location

  Open: Mon-Fri 8am to 5pm excluding Public Holidays.
  Physical Address: Level 2, Building 16, Greenlane Clinical Centre, 214 Greenlane West, Epsom, Auckland 1051
  Postal Address: Interpreting Services, PO Box 92189, Auckland